OUR HISTORY

More than 30 years of taking what someone had imagined and bringing it to life

THE PERSONAL CUSTOM JEWELER

Cindi grew up in Foxborough and graduated from Foxborough High in 1983. At 16 she started working in a Jewelry store where according to Cindi, “I found that I loved jewelry, working with metals and creating things that brought a smile to people’s faces”. From Foxborough High she went to Bridgewater State College (taking two years of business related courses) all the while working jewelry parties before deciding to start her own business. She started out of her parent’s home in early 1985 and finished out her second year of college before going to North Bennet Street School in Boston’s North End. 

North Bennet Street School is a craftsman school where you can obtain skills such as jewelry making and repair, violin making, cabinet making, piano restoration, carpentry, bookbinding and locksmithing. The classes would run five days a week and seven hours a day, for a total of 18 months. It took Cindi a lot of practice to be good at making and repairing jewelry. She found that apprenticing is very important to learning, as this is where you can observe someone in action who has more experience, as well as some handy tricks for making each job go better.

BEST STONES

Beyond simply being beautiful, we ethically source and can even hand pick stones straight from the mine.

TRUSTWORTHY HANDLING

We’re trusted to work on pieces that have been passed down for more than a hundred years because your jewelry and projects are treated as though we are handling something from our own family.

A BOUNDLESS CANVAS

Your own imagination is the limit to what we’re able to bring to life together – new and innovative ideas are what excite us

YOUR MASTER IJO JEWELER

Cindi’s Diamond & Jewelry Gallery has been an active member of the Independent Jewelers Organization since 2008.

The Independent Jewelers Organization is a group of over 800 independent retail jewelers nationwide, which offers supreme quality and unmatched service, providing an excellence that customers can count on. As our area’s exclusive Master IJO Jeweler, we maintain a leading role by keeping up with the latest fashions and trends in fine jewelry, educating ourselves about every aspect of our industry, including innovative technologies, and listening carefully to each one of our customers. We are able to offer the finest diamonds in the world at the best value. We practice a strict ethical code of conduct regarding the importance of trust, integrity, expertise, honesty and quality, as it is our promise to deliver the Brilliance You Deserve ®.

42

YEARS OF EXPERIENCE

1

CUSTOMER AT A TIME

OUR SERVICES

APPRAISALS

Cindis Diamond & Jewelry Gallery performs written appraisals appropriate for insurance purposes. Each appraisal comes with a typed detailed description and a picture of the piece of jewelry. We do all of our appraisals in the store so you can be comfortable knowing that it does not leave our premises.

WISH LISTS

We maintain wish lists for any customer who’d like to register special gifts. Whether you want to make sure friends and family know what you’ve been hoping for or you’d just like to keep track of your desires personally, we’re here to help.

CUSTOM DESIGN

Have something unique in mind but can’t find it anywhere? We’re happy to assist you through the process of designing a completely new piece. We’ll work with you to ensure the durability of the design as well as the beauty. Ask a sale associate how to create the jewelry of your dreams!

ENGRAVING

Our in-store engraver will gladly engrave and personalize most jewelry items. This service is performed by machine for extra precision. Hand engraving is also available for an extra fee and is done on the premises as well. Deep cut hand engraving is a specialty art form.

JEWELRY RESTYLING

Has an item in your jewelry box gone out of style or you simply want to try something new? Bring it to us. We’ll work with your specifications to create something fresh and exciting.

PEARL AND BEAD RESTRINGING

Cindis Diamond & Jewelry Gallery will custom-string your necklaces or bracelets and will always clean your jewelry before restringing. This can be done in many different styles and we’re glad to work with you to create the perfect style.

ENGRAVING

JEWELRY CLEANING

Whether it be gold pieces cleaned by our ultra-sonic, or silver pieces cleaned with our silver cleaner, we offer all cleaning completely free of charge. Polishing by our polishing machine is done in our store and may incur a small fee.

ANTIQUE RESTORATION

We specialize in antique restoration from heirloom pieces dating back to the early 1900’s or before, to costume jewelry of an antique nature.

JEWELRY REPAIR

We have 3 jewelers trained in myriad aspects of jewelry repair. We can repair rings, earrings, pendants, chains, pins, and bracelets. Setting stones in their original setting or a new style can be done on the premises. We also repair some costume jewelry.

WATCH REPAIR

Watch battery replacement and repairs are done on the premises. Replacement watch batteries start at $15.00 depending on the watch the battery is going into. We work closely with a watchmaker for any additional work that may need to be done such as crystal replacement and watertesting and sealing.

GIFT WRAPPING

We want your purchases to look as pretty as possible and would be happy to wrap your gift for you with no fee.

STORE POLICIES

Appraisals

We are happy to provide you with a free insurance appraisal on your purchase.

Custom Work

All custom jewelry is nonrefundable and requires a nonrefundable deposit before the work begins. Full payment upon receipt of custom work will denote the client’s complete satisfaction.

Diamond Inspections

We recommend bringing us your diamond jewelry for inspection every 4 months. Our jeweler will inspect the prongs to help prevent any possible damage or loss of your gemstones. This inspection service is free.

Gift Certificates

We offer gift certificates in any denomination.

Financing

We offer financing through Synchrony.

Layaway

We offer a 6 month layaway plan for any item you desire. We do require an initial 20% deposit of the total purchase, not including tax. The payments thereafter may be made monthly at your convenience in accordance to the terms. Payments can also be mailed in. Alterations & adjustments, such as ring sizing, will be made at balance payoff. Most can be done the same day. Expired layaways will receive an in store credit for monies received.

Refunds

Returns are accepted within 30 days of purchase. All returns must be “in new condition” and accompanied by your original receipt or a copy of it. We do not accept returns on Estate and Clearance items. Returns are subject to restocking fees if alterations have been performed and/or if the item needs polishing. We offer a merchandise credit on all returns.

Returned Checks

All returned checks will be charged $15 in cash and payment in cash will be required.

HAVE SOMETHING SPECIAL IN MIND?

Schedule A Virtual or In-Person Appointment

Creating a unique one of a kind piece of jewelry just for yourself or someone you care about is one of most meaningful things you can do. We’re here to help.